What Clients Are Saying
UNIVERSITY FOOT CENTER, INC.
JAMES T. PASCALIDES DPM
235 Plain Street
Providence, RI 02865
June 27, 2011
Dear Rusty,
I wanted to take this opportunity personally thank you on behalf of Theona and I for completing our extensive, complete renovation, of our condominium at Longbeach, in such an efficient and quality manner. Indeed it was difficult to picture how this 1975 construction could be renovated to modern specifications. Of course the project was complicated by so many choices that are available now compared to 35 years ago when we built our home. Your list of vendors and sub- contractors were most helpful in navigating this huge array of possibilities.
Your reputation in the community is stellar and I was pleased that you and your team lived up to that standard this past winter. To be on time, on budget, without any heartache is most appreciated. Your weekly updates either photo or narrative made this long distance project painless.
Please feel free to use us as a reference for any clients who may be contemplating a project like ours. We thank you for a first class professional experience!
Jim
James T. Pascalides DPM
Clinical Assistant Professor of Orthopedics
The Warren Alpert Medical School of Brown University
Thank you for doing a fine job in coordinating a challenging project which required flexibility and a commitment to meeting customer expectations. We are very pleased with the end product!
Bob & Cheryl Clark
Dear Rusty,
Wow, now we really appreciate Rusty Chinnis’ policy of service (10 years) after the sale. We had your company do a major remodel for us in 2001, and then you remodeled our master bath in 2003. While the remodeling went seamlessly, we’ve really appreciated the fact that you’ve responded quickly any time we need help with anything.
When we noticed that the grout in our bath was showing signs of aging (after eight years) you sent us someone who did a fabulous job at restoring the job. Now everything looks brand new!
We just wanted you to know how much we appreciate our relationship with your company. With each passing year we realize the true value of working with a local company that is always there for us.
We have always given you high marks and we want you to know that we are happy to share our good fortune with anyone at anytime.
Carol Camiener
Jim Herrington
Dear Rusty,
Thank you for making sure our home was not only beautiful to look at but met all codes and hurricane standards as well. Wonderful execution and communications!
Matt & Lisa Walsh
Dear Rusty,
It was a pleasure working with everyone at your contracting firm. This was the second condominium you’ve remodeled for us and we have been very pleased with all aspects of each project. You and you’re team stayed with us until every last detail of the project met our expectations.
Sincerely,
John and Susan Franklin
Dear Rusty,
It’s hard to believe, but it’s been six years since we moved into our new home that you built. I just want you to know how much we enjoy the house and what a good job you did managing the build. The fact that you were totally honest with us is still overwhelming as that’s all we ever asked (and never received) from any of our previous builders. Wow what a treat.
We hope all is well with you and your business.
Sincerely,
Jim & Debra McKenna
September 30, 2008
Dear Rusty,
Enclosed please find our final payment. The new vanity, granite top, mirror and lighting look wonderful.
We?d also like to compliment you on all the workers who came to prepare and complete the job. Each one was so efficient, neat, came at the appointed time arranged for and left everything in perfect condition. It was a pleasure to have them do the job for us.
Sincerely,
John and Dorothy Cole
Dear Rusty,
Maryann and I want to thank your Company, and your team of great subcontractors for a terrific job on a complete remodel of two of our condominiums at the Beachcomber on Longboat Key. We have done several other projects on Longboat Key, in Illinois and Wisconsin. None have gone as professionally as our project with your firm. It is difficult, to say the least, to do two major renovation projects from 1,300 miles away.
Rusty, even though you like to fish you run a very tight ship. Working with your staff was a welcome experience and the finished product is one we can all be proud to say we did it the right way.
We would not hesitate to recommend Rusty Chinnis Contractor Inc. or work with you on another project if you take me fishing!
Thanks Again
Ron & Maryann Tilton
First National Bank
Ashton/ Oregon/ Rochelle
Dear Rusty,
Beginning any construction project is a time of a good deal of uncertainty and angst. In the past year, my wife and I started one that had all the makings of a difficult project. We bought a small house on Longboat and were looking to renovate and redesign the building. While we had undertaken three remodeling projects in the last twenty years, this was the first one that had to be done long distance as we live in the New York area.
The easy part was the architect ? who was a friend, a really talented guy who was born and raised in Sarasota. The tough part was finding a contractor we could work with and felt could anticipate the inevitable countless details that could change as we went along. Interestingly enough Rusty was recommended not only by Terry, but by other friends in the area.
As things worked out we went with Rusty?s proposal and it is safe to say that the results have exceeded my expectations. A few important points made working with Rusty and his crew so productive and rewarding. The first is the intelligence and integrity of everyone involved with his operation. Estimates are accurate and he is a wizard at anticipating additional options or small touches that really make a renovation. Second, when it comes to Longboat and the surrounding area, Rusty rules. He knows everyone and has been around for a long time. That?s not a shot at his age! Lastly and perhaps most importantly, Rusty doesn?t walk away at the projects end. The punch list was handled professionally and he was immediately on the spot when two unrelated problems arose (water and A/C problems not in the scope of our renovation). This last point I think is what distinguishes a great contractor from a merely good one.
All of this adds up to an absolutely unqualified recommendation for an outstanding guy and an outstanding team. It?s been a real pleasure. Feel free to drive by and see the results.
Dave Cuthell
Dear Rusty,
When we first decided on this extensive remodeling project of our home on Longboat Key, we were very fearful of a complicated long distance construction project. You came highly recommended to us, and we are so grateful we made you our choice.
Your honesty and professionalism in finding the solution to the most difficult details as well as your efficiency in completing the smallest request was amazing. Your ideas improved on what we wanted tremendously. Your subcontractors and decorators were superb. We have remodeled a house and built a professional park in the past, but none with such ease.
We will gladly recommend you to any future clients!
Sincerely,
Edward H. Tiley III
Gina R. Busch
To: Prospective Clients of Rusty Chinnis
This is a recommendation letter for the information of anyone considering hiring Rusty Chinnis
We have engaged Rusty for two major construction/renovation projects over the past four years, including one that was very recently completed.
We have been 100% pleased with the work that Rusty, his staff, and his subcontractors have performed.
These are some of the things that stand out the most in our experience with Rusty:
1. Quality? If It Is Not Perfect, Rusty Does Not Finish the Job Until It is.
2. Honesty in Billing and Estimating and End Cost No Surprises
3. Invaluable ?Local Knowledge? Knows What Will Work and What Will Not.
4. Great Attention to Detail on Specifications, Contracts, and Change Orders
5. Daily On-Site Management
6. Uses Only Proven High Quality Sub-Contractors.
7. Sub-Contractors Treated Property As Theirs No Mess Ever Left Behind
8. Accessibility & Prompt Return of Telephone Calls Always Courteous
9. Superb & Helpful Staff
10. Stands Behind Work After It is Completed
11. Promptly Arranges for Necessary Post-Construction Repairs
12. Graciously Shares Subcontractor Sources for Smaller Jobs
13. Value? Truly Worth Every Cent We Spent
My wife and I are happy to answer any questions a prospective client might have.
Respectfully,
David A. Milberg
